Everlum — Legal Hub

Who is bound: all visitors/customers of Everlum.

Age & account: online services from 13; injectable/medical services — 18+ (16–17 only with medical indication and written guardian consent).

Permitted use: no unlawful content/IP violations, security bypassing, malware, or presenting marketing as medical advice.

Contract, prices, taxes: electronic contract; prices incl. VAT; EU OSS rules apply. Maintenance downtimes possible.

IP & liability: content/software owned by Delta Invest Group OÜ or licensors; liability limits as permitted by law; consumer rights preserved.

Payments: Stripe/Shopify Payments.

Booking: ≥24h — free cancellation/reschedule; <24h/no-show — fee/deposit retained.

Injectables: healthcare service by a licensed provider (Terviseamet) after in-person consultation and informed consent.

Goods & delivery: Estonia/EU; risk transfer per destination law unless stated otherwise.

Controller: Delta Invest Group OÜ; supervisory authority AKI — Tatari 39, 10134 Tallinn.

Categories: account; health data (explicit consent); logs; payments; cookies.

Legal bases (GDPR Arts 6,9): contract, legitimate interests, legal obligation (bookkeeping — 7 years), consent (marketing, cookies, health — explicit).

Cookies/CMP: no non-essential cookies before consent.

Recipients: hosting, email/analytics/payment providers, AI providers (minimum; DPAs in place). Outside EEA — SCC 2021/914 + TIA.

Retention: account/protocols — lifetime + up to 24 months; logs — 12–24 months; payment documents — 7 years.

Rights: access, rectification, erasure, portability, restriction, objection, withdraw consent; complaint — AKI.

AI assistant: informational replies; short chat logs to admin email only with separate consent.

I give explicit consent to process my health data (skin status, contraindications, before/after photos, care/injection protocols) for delivering services, maintaining my Account and post-procedure support. I may withdraw consent anytime; SCC may be used for cross-border transfers.

Applies to: botulinum toxin (Rx), HA fillers, mesotherapy; performer — physician with valid provider licence.

• Description/alternatives/off-label;
• Contraindications;
• Risks (incl. ptosis);
• Expected outcomes/temporary nature;
• Before/after photos (separate consent for marketing);
• Pre/post care; emergency contacts; age policy.

Delivery methods/timelines/costs, tracking, damage/loss, duties/VAT. Payment — cards/local wallets via Stripe/Shopify.

Goods: 14-day withdrawal; exception — sealed goods not suitable for return for health/hygiene reasons once unsealed (e.g., cosmetics). Refund within 14 days (we may wait for receipt/proof of return). Return shipping borne by customer unless stated otherwise.

Services: withdrawal before performance; if service starts within 14 days, explicit consent to lose the right of withdrawal after full performance. Late cancellation/no-show fee per service card.

Site content and AI assistant responses are not medical advice. Injectables are medicinal and provided based on indications.

Aim for WCAG 2.2 AA. Report barriers to support@everlum.ee — we will address them promptly.

© Delta Invest Group OÜ. All rights reserved. Trademarks belong to their owners.

Terviseamet licence No ____ (to be published upon issuance). Provider details above.

DSA contact: support@everlum.ee. Report manifestly illegal content via form/email (URL, description, contacts). We act under applicable law.

EU Withdrawal Form
To: Delta Invest Group OÜ, Liivalaia tn 40-182, 10145 Tallinn, Estonia, support@everlum.ee
I/We hereby withdraw from the contract for the sale of the following goods/provision of services: ____
Ordered on “__” ____ 20__ / received on “__” ____ 20__
Consumer name: ____ • Address: ____
Signature (if on paper): ____ • Date: “__” ____ 20__